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1. Introduction
2. Philosophy
3. Background to the Haze & Safety Company
4. Safety at Work Technique Diagram
5. Shops and Commercial Premises
Introduction - Health and Safety at Work Act - Occupiers Liability
Act - Workplace (Health, Safety and Welfare) Regulations - Duties
of Employers and Landlords.
6. The Safety Policy
Introduction - Written Policy Statement - Safety Policy Contents -
Statement of Health and Safety Policy - Organisation and
Arrangements - Policy Monitoring and Revision.
7. Employee Induction Procedures
Introduction - Health and Safety at Work Regulations - Key Points
8. Fire Procedures
Introduction - Fire and Electrical Safety in Offices - Signs and
Training
9. Visual Display Equipment Regulations
The Health and Safety (Display Screen Equipment) Regulations -
Requirements of the Regulations
10. Accident Reporting and RIDDOR
Introduction - Policy - Employers Duties - Reporting - RIDDOR -
Other Reportable Injuries and Deaths - Reportable Diseases.
11. Accident Investigation
Introduction - Accident Occurs - Receive Report - Determine what
happened.
12. Health and Safety Inspections
Introduction
13. Summary of Legislation
Management of Health and Safety at Work Regulations - The
Provision and Use of Work Equipment Regulations - The Personal
Protective Equipment at Work Regulations.
14. Health and Safety Audits
What they are and why they must be carried out - Hazards in
Offices - Slips Trips and Falls - Precautions necessary to avert
danger - Safety Equipment Required - Training Requirements -
Formulation of Safe Systems of Work and Working Procedures -
Departmental Policies - Safety Monitoring - Safety Audits.
15. Training Seminars
Training - Training Programme - Mix and Match Health and Safety
Agendas
16. Other Services
18. Assessments
Risk Assessments - COSHH Assessments - Method Statements - Etc.
1. Introduction
With the ability to combine its past and present experience Haze
and Safety is able to offer our client advice and a service
covering all aspects of legislation on Health and Safety.
The following information summarises the service that Haze and
Safety would provide as Health and Safety Consultants to our
clients.
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2.
Philosophy
Haze and Safety is committed to the provision
of a service that will address the requirements of current health
and safety legislation that is pertinent or applicable to the
client's business or undertaking. By promoting a continued
appreciation by all parties that Health and Safety in the work
place is an essential part of good management, Haze and Safety
believe that they are assisting their Clients to make a
significant contribution to the ethos of developing a safe and
healthy environment.
Haze and Safety are fully skilled in handling all the control
requirements of health and safety and the wider concerns of
developing and maintaining the environment.
Combining more than 35 yeas of experience in project management.
Haze and Safety has progressively developed further
specialisations to meet the increasing complexity of client
requirements.
These include environmental consultancy, risk assessment, and
health and safety.
We have developed a SAFETY AT WORK SYSTEM which provides a TOTAL
CLIENT CARE SERVICE in Health and Safety.
A ONE STOP CONSULTANCY SERVICE which can assess a company's
particular needs and responsibilities with respect to the
requirements of ever changing legislation and provide the systems
and training necessary to comply with the regulations and function
in a safe and cost effective way.
The virtual spate of recent EU Directives has critically changed
the emphasis of responsibility for Health and Safety making
company management the first area of scrutiny in the event of an
accident or dangerous occurrence. There is not broadly held a good
perception of what is required in order to comply with Health and
Safety legislation and, accordingly, an enormous number of
companies and organisation are in need of expert assistance.
It is not enough to produce a health and safety policy, procedures
must be developed and maintained that actively ensure on-going
observation of, and commitment to, the requirements of the
legislation.
Haze and Safety are sufficiently skilled and suitably qualified to
deliver a professional service in the field of Health and Safety.
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3.
Background to Haze and Safety
Haze and Safety are a consultancy who
specialise in the health and safety development of local
companies.
Backed by over 35 years' experience in the UK,
the Directors have established a reputation in health and safety
management. The company has developed additional professional
services to provide clients with comprehensive resources. These
include safety lectures, fire procedures, fire extinguisher
contracts, environmental services as well as health & safety.
The company employs consultants from their Braintree office and
also draws on additional resources through its network of
joint-venture partnerships and professional associations in key
markets.
Through it's structure the company's services are delivered
through focused project and professional persons.
This ensures the highest degree of personal involvement at senior
level as well as the ability to respond to local clients' needs,
no matter how large or small, with speed and professionalism.
The services offered by Haze and Safety have been developed over
many years in response to client demand and market developments
and is extremely innovative and entrepreneurial in its approach.
Our high degree of professionalism is matched by a friendly,
personal attitude to business.
The Safety at Work System Technique relies upon Haze and Safety's
ability to observe and understand the particular requirements of a
Client with respect to Health and Safety and compliance with
statutory regulations.
Through careful audit and review of a company's processes and
procedures and detailed examination of current management systems
and health and safety arrangements, Haze and Safeties Safety at
Work System can design and create an effective management system
of recording and reporting that will become a fully auditable
management tool; a tool which, when properly employed, will ensure
a safer and more cost-effective system of management as well as
fully auditable compliance with all relevant health and safety
regulations.
This report consist of a series of 'building blocks' which
explain, in a user-friendly manner, the main elements of Company
Health and Safety procedures that need to function on an on-going
basis. When combined, they provide the framework of a
comprehensive service which can be easily amended and tailored to
the particular requirements of a Client.
The main elements are :-
- The company Health and Safety Policy
- Employee Induction Procedures
- Fire Procedures
- · Visual Display Equipment Regulations
- Reporting of Injuries, Diseases and Dangerous Occurrences
- Accident Reporting
- Accident Investigation
- Health and Safety Inspections
- Health and Safety Audits
- Training Seminars
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4 SAFETY AT WORK
TECHNIQUE DIAGRAM |
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A REVIEW |
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B ESTABLISH |
| 1 Existing Arrangements |
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3 Chain of Management Responsibility |
| 2 Existing H&S Policy |
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4 Routes of Reporting |
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C EXAMINE |
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D DESIGN |
| 5 Current H&S Arrangements |
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7 Investigation Procedures |
| 6 Facility Requirements |
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8 Reporting Procedures |
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9 Recording Procedures |
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E CREATE |
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F TRAIN |
| 10 Company Reference Manual |
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12 Instruct and Train Company Personnel |
| 11 Company Records & Report Files |
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G SUPPORT |
| 13 Provide Support Services |
| 14 Further Training |
| 15 Up Date Seminars |
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5.
SHOPS & COMMERCIAL PREMISES
INTRODUCTION
Although obviously not so hazardous and accident prone as
factories and manufacturing establishments, shops should, by way
of self-advertisement, maintain high health and safety standards
in the interest of both employees and the general visiting and
consuming public.
Nothing generates adverse publicity more for retailing
organisations than the inevitable bad press coverage concerned
with indifferent hygiene standards or breach of the offices and
shops legislation.
Application of the general duties under the
Health and Safety at Work Act
Every employer must ensure, so far as is reasonably practicable,
the health, safety and welfare at work of all his employees. [HSWA
2(1)]. Various components of this general duty are specified in
more detail in HSWA 2(2). These general duties apply to all
employers, and therefore clearly extend to employees working in
shops, hotels, restaurants, cafeterias and similar premises, to
which the specific requirements of the Workplace (Health Safety
and Welfare) Regulations 1992 also apply, as from 1st January 1996
(unless the workplace is new, that is, used for the first time, in
which case the same requirements apply from 1st January 1993.
Application of Occupiers' Liability Act
1957
A shop, supermarket or hypermarket is 'premises' for the purposes
of the Occupiers' Liability Act 1957 and customers who visit the
shop are 'lawful visitors' and so entitled to the protection of
that Act, unless they go or stray to placesor parts of the
premises (e.g. staff room) to which they are not invited, or
excluded.
Requirements under Workplace (Health,
Safety and Welfare) Regulations 1992
(1) Every employer shall ensure that every workplace,
modification, extension or conversion which is under his control
and where any of his employees work complies with any requirements
of these regulations which -
(a) applied to that workplace or, as the case may be, to the
workplace which contains that modification, extension or
conversion; and
(b) is in force in respect of the workplace, modification,
extension or conversion
(2) Subject to paragraph (4) every person who has, to any extent,
control of a workplace, modification, extension or conversion
shall ensure that such workplace, modification, extension or
conversion complies with any requirement of these regulations
which -
(a) applies to that workplace or, as the case may be, to the
workplace which contains that modification, extension or
conversion.
(b) is in force in respect of the workplace, modification,
extension, or conversion, and
(c) relates to matters within that person's control
(3) Any reference in this regulation to a person having control of
any workplace, modification, extension or conversion is a
reference to a person having control of a workplace, modification,
extension or conversion in connection with the carrying on by him
of a trade, business or other undertaking (whether for profit or
not).
Duties of Employers and Landlords
Employers have a duty to ensure that workplaces under their
control comply with these regulations. Tenant employers are
responsible for ensuring that the workplace which they control
complies with the regulations, and that the facilities required by
the regulations are provided, for example that sanitary
conveniences are sufficient and suitable, adequately ventilated
and lit and kept in a clean and orderly condition. Facilities
should be readily accessible.
People other than employers also have duties under these
regulations if they have control, to any extent, of a workplace.
For example, owners and landlords (of business premises) should
ensure that common parts, common facilities, common services and
means of access within their control, comply with the regulations.
Their duties are limited to matters which are within their
control. For example, an owner who is responsible for the general
condition of a lobby, staircase and landings, for shared toilets
provided for tenants use, and for maintaining ventilation plant,
should ensure that those parts and plant comply with these
regulations.
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6. THE SAFETY POLICY
Introduction
Employers are under a statutory duty under the Health and Safety
at Work etc. Act 1974 (HSWA) to prepare and keep revised a written
statement of health and safety policy. To this end, the Management
of Health and Safety at Work Regulations 1992, Regs 3 and 4
require that employers formally assess risks to their employees
whilst at work (including a written assessment where there are
five or more employees) and implement arrangements for
protective/preventive measures. This includes making known to all
employees, and first-aiders, procedures for dealing with AIDS and
fire hazards. Moreover, executives are personally liable for the
implementation of safety procedures, safe systems of work and the
preparation and revision of safety policies.
Without active support, any attempt at organised accident
prevention will be useless - or even worse than useless, since
there may be an illusion that health and safety matters are under
control, resulting in complacency.
Avoidance of accidents requires a sustained, integrated effort
from all departments, managers, supervisors and workers in an
organisation. Only management can provide the authority to ensure
this activity is co-ordinated, directed and funded. Its influence
will be seen in the policy made, the amount of scrutiny given to
it and the ways in which violations are handled.
Requirement to prepare a written policy
statement
Every employer must prepare, and if necessary revise, a written
statement of his general policy regarding the health and safety of
his employees. In particular, the policy statement should refer to
the organisation, in terms of manpower, and the arrangements in
terms of systems, for implementing the policy. The general policy
statement and any revision of it, must be brought to the attention
of all employees [HSWA s 2(3), e.g. by notification and posters
throughout the workplace, backed up by training, briefing sessions
and, in the case of new employees, induction.
The most effective means of demonstrating management commitment
and support is by issuing a safety policy statement, signed and
dated by the most senior member of the management team, and then
ensuring that the requirements of the policy are actively carried
out by managers, supervisors and workers. Firm management
direction of this kind encourages the belief that safety is every
employees concern.
Safety Policy Contents
The statement itself is an expression of management intention, and
as such does not need to contain detail.
What is usually referred to as 'the safety policy' will contain
this statement, together with the details of the organisation
(responsibilities at each level within the operation) and the
arrangements (how health and safety will be managed, in detail).
It is important to distinguish between a safety policy and a
safety manual - these are not the same, but are often found
combined.
The safety policy will refer to the manual for details on
technical points. The main problem is that the likelihood of a
document being read is proportional to its length and complexity.
Current opinion is that safety policies should be shorter rather
than longer, and accompanied by explanatory manuals.
The safety policy should provide all concerned with concise
details of the organisation's health and safety goals, objectives
and the means of achieving them, including the assignment of
responsibility and detailed arrangements for each workplace.
Organisations with several workplaces in different locations find
it convenient to express management philosophy in an overall
statement, leaving a detailed statement and policy to be written
and issued at local level.
The three essential elements of the policy are:-
- A general statement of intent.
- Organisation (people and their duties)
- Arrangements (systems and procedures).
Statement of Health and
Safety Policy
This should outline in broad terms the organisation's overall
philosophy in relation to the management of health and safety. It
should also include reference to the broad responsibilities of
both management and workforce.
Organisation and Arrangements
The main headings of matters which should be detailed in the
safety policy are:
- Responsibilities of management and supervisors at all levels
- Duties of works, including statutory and organisation rules
- Role and functions of health and safety professional staff
- Allocation of finance for health and safety
- Systems used to monitor safety performance (not just injury
recording)
- Identification of main hazards likely to be encountered by
the workforce
- Generic risk assessments - significant findings
- Any circumstances when specific risk assessments will be
required
- Arrangements (or cross-references) for dealing with them
- Safety training policy, details of arrangements
- Design safety
- Fire arrangements
- Occupational health facilities, including first-aid
- Environmental monitoring policy and arrangements
- Purchasing policy (e.g. on safety, noise, chemicals)
- Methods of reporting accidents and incidents
- Methods used to investigate accidents and incidents
Policy Monitoring and
Revision
Policy monitoring highlights four areas as follows:
- The accident and ill-health record.
- The standards of compliance with legal requirements and codes
of practice.
- The extent to which organisation specify and achieve - within
a given time scale - certain clearly defined objectives (of both
short-term and long-term nature).
- The extent of compliance with the 'organisation' and
'arrangements' parts of the organisation's own policy statement
(discussed earlier), including in particular the written safe
systems of work that have been developed by the organisation to
meet its individual needs.
Revision of
safety policies should be done at regular intervals, to ensure
that organisation and arrangements are still applicable to the
organisation's needs. After changes in structure, senior
personnel, work arrangements, processes or premises the hazards
and risks may change. After incidents and accidents, one of the
objectives of the investigation will be to check that the
arrangements in force had anticipated the circumstances and
foreseen the causes of the accident. If they had not, then a
change to the policy will be required.
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7. EMPLOYEE INDUCTION
PROCEDURES
Introduction
Training for health and safety is not an end in itself, it is a
means to an end. Talking in general terms to employees about the
need to be safe is not training; workers and management alike need
to be told what to do for their own health and safety and that of
others, as well as what is required by statute. A knowledge of
what constitutes safe behaviour in a variety of different
occupational situations is not inherited but must be acquired,
either by trial and error or from a reputable source of expertise.
Trial and error methods are likely to extract too high a price in
modern industry, where the consequences of forced and unforced
errors may be very serious, even catastrophic.
New employees are known to be more
likely to have accidents than those who have had time to recognise
the hazards of the workplace. Formal health and safety training is
now required by law to form part of the induction programme.
Training must also take place when job conditions change and
result in exposure to new or increased risks. It must be repeated
periodically where appropriate, and be adapted to any new
circumstances. By law, no health and safety training can take
place outside working hours.
There may also be opportunities for self-instruction, perhaps
using modern technology to assist, for example computer-based
interactive learning programmes.
Management of Health & Safety at Work
Regulations 1992
Regulation 11
Capabilities and training
1. Every employer shall, in entrusting tasks to his employees,
take into account their capabilities as regards health and safety.
2. Every employer shall ensure that his employees are provided
with adequate health and safety training:-
(a) on their being recruited into the employer's undertaking; and
(b) on their being exposed to new or increased risks because of:-
(1) their being transferred or given a change of responsibilities
within the employer's undertaking,
(2) the introduction of new work equipment into or a change
respecting work equipment already in use within the employer's
undertaking,
(3) the introduction of new technology into the employer's
undertaking, or
(4) the introduction of a new system of work into or a change
respecting a system of work already in use within the employer's
undertaking.
3. The training referred to in paragraph (2) shall -
(a) (b) (c) be repeated periodically where appropriate; be adapted
to take account of any new or changed risks to the health and
safety of the employees concerned; and take place during working
hours
When allocating work to employees, employers should ensure that
the demands of the job do not exceed the employee's ability to
carry out the work without risk to themselves or others.
Employer's should take account of the employee's capabilities and
the level of their training, knowledge and experience. If
additional training is needed, it should be provided.
The key points to be covered in induction
training are:
- Review and discussion of the organisation's overall safety
programme or policy, and the policy relating to the work
activities of the newcomers.
- Safety philosophy: safety is as important as production or
any other organisational activity, accidents have causes and can
be prevented, prevention is the primary responsibility of
management, each employee has a personal responsibility for his
or her own safety and that of others.
- Local, national and organisational health and safety rules or
regulations will be enforced, and those violating them may be
subject to some form of discipline.
- The health and safety role of supervisors and other members
of the management team includes taking action and giving advice
about potential problems and they are to be consulted if there
are any questions about the health and safety aspects of work.
- Where required the wearing or use of personal protective
equipment is not a matter for individual choice or decision -
its use is a condition of employment.
- In the event of any injury, no matter how trivial it may
appear, workers must seek first-aid or medical treatment and
notify their supervisor immediately. For any work involving
repetitive, awkward, heavy physical or timed movements workers
should be specifically instructed to report any adverse physical
symptoms immediately. (These will need to be recorded, and
investigated without delay).
- Fire and emergency procedure(s).
- Welfare and amenity provision.
- · Arrangements for joint consultation with workers and
their representatives should be made known to all newcomers. A
joint approach to health and safety problems, and the regular
reviewing of work practices, procedures, systems and written
documentation is an essential part of a good health and safety
programme (but joint or balanced participation should not be
used as a method of removing or passing off the prime
responsibility of management at all levels to manage health and
safety at least as efficiently as other aspects of the
organisation).
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8. FIRE PROCEDURES
Introduction
Major provisions are currently contained in the Fire Precautions
Act 1971, as amended by the Fire Safety and Safety of Places of
Sport Act 1987, and in detailed provisions concerning fire
certification. It is anticipated that there will be many changes
in the revision due to be made shortly as a result of the fire
requirements of the EC Directive relating to health and safety
requirements in the workplace.
The general duties of the Health and Safety at Work etc. Act 1974,
amplified in detail by the Management of Health and Safety at Work
Regulations 1992, apply to the taking of fire precautions in
general terms. However, the latter Regulations require employers
to identify circumstances or situations presenting serious and
imminent danger to employees and others, in all workplaces. These
must be identified in risk assessments, and the procedures written
down. Details must be given to employees and others who may be
exposed to those situations, and fire (and possibly bomb) risks
need to be covered to comply with the requirement (Regulation 7).
It is clear that virtually all employers must publish detailed
emergency fire procedures.
Fire and electrical safety in offices
Risk of fire is probably the main hazard in offices. This may be
simply associated with human carelessness, for example, smoking
and inadvertent disposal of cigarette ends. Alternatively, a wide
range of potentially flammable materials is used in offices:
spirit-based cleaning fluids, floor polishes, paper of all types
and many forms of packaging materials. All these substances are
potential fire hazards if not controlled. Equally important in
combating the risk of fire is the maintenance of high electrical
safety standards, linked particularly to:
- the provision of sufficient socket outlets and minimal use of
adapters;
- sockets not being overloaded;
- regular testing of residual current devices;
- the prohibition on taped joints for connecting cables or
replacing damaged cables;
- regular visual inspection of plugs and leads in order to
identify damage to cables and signs of overheating;
- switching off equipment before unplugging and cleaning;
- identification of faulty switching or intermittent stopping;
and
- reporting malfunctioning of electrical equipment.
Moreover, recent advances in office technology,
following introduction of computerised equipment and word
processors, also disguise potential electrical hazards.
The fact is that many older offices were simply not designed for
such an influx of electrically operated equipment, which has
resulted in many offices being plagued by frequent use of
multi-point adapters, extension leads and the wiring of more than
one appliance into a 13 amp plug, resulting in overloading. In
older offices this is also compounded by a lack of central
heating, resulting in the use of free-standing electrical
appliances for use during winter months, leading to further
overloading. The risk of free-standing appliances falling or being
knocked over, leading to the danger of fire on the premises is
evident.
Signs and Training
Signs should be provided to identify courses of action to be
taken, means of escape and location of fire fighting equipment.
Training should be given in the use of systems and equipment
provided, and to minimise undesirable or apparently illogical
behaviour.
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9. VISUAL DISPLAY EQUIPMENT
REGULATIONS
The Health & Safety (Display Screen
Equipment) Regulations 1992
Introduction of new technology, in the form of VDU's, has ushered
in, over the last decade, a rash of complaints from operators, the
principal complaint being eye strain or visual fatigue.
Compellingly, one in three VDU operators suffers from eye strain,
back pain or general lethargy, and one in four from headaches
attributable to glare discomfort and terminal reflections.
Moreover, incidence of ocular discomfort among VDU operators, such
as secretaries, journalists, finance dealers and graphic
designers, remains twice that of the rest of the national
workforce.
Visual fatigue is common to many tasks requiring a high degree of
concentration and visual perception. Common symptoms are eye
irritation, aggravated by rubbing, redness and soreness, together
with temporary blurring and visual confusion. Spot shapes in front
of the eyes and chromatic effects (i.e. the sensation of coloured
shapes in front of the eyes) surrounding viewed objects, also
occur. Some people experience a fear or dislike of light or bright
lights (photophobia), resulting in the need to wear dark glasses.
Headaches are the most common symptom.
The objectives of the Regulations
are to improve working conditions at display screen equipment by
providing ergonomic solutions, to enable certain regular users of
the equipment to obtain eye and eyesight tests and information
about hazards, risks and control measures associated with their
workstations.
Requirements of the Regulations
Regulation 2 requires every employer
to perform a suitable and sufficient analysis of those
workstations which are used by users or operators, to assess the
health and safety risks to which they are exposed as a
consequence. An assessment is to be reviewed by the employer if
there has been a significant change in the matters to which it
relates or if the employer suspects it is no longer valid. The
employer is then required to reduce the risks so identified to the
lowest extent which is reasonably practicable. "Significant
change" includes a major change in the software used, the
hardware, furniture, increase in time spent using the DSE,
increase in task requirement such as speed and accuracy,
relocation of the workstation and modification to the lighting.
Regulation 3 requires that new
workstations used by users or operators must meet the requirements
of the Schedule to the Regulations. Existing (pre-1993)
workstations must comply by not later than 31st December 1996.
The Schedule to the Regulations
lists minimum requirements for the workstation; the matters dealt
with are:
- Display screen
- Keyboard
- Work desk/surface
- Work chair
- Space requirements
- Lighting
- Reflections and glare
- Noise
- Heat
- Radiation (but no action is necessary)
- Humidity
- Computer/user-operator interface
Regulation 4
requires the planning of activities of users by the employer so
that daily work is periodically interrupted by breaks or activity
changes. General guidance is given that these could be informal
breaks away from the screen for a short period each hour.
Regulation 5 gives users or those
about to become users the opportunity to have any appropriate eye
and eyesight test as soon as practicable after request and at
regular intervals. This entitlement also applies when a user
experiences visual difficulties attributable to DSE work. Special
corrective appliances are to be provided by the employer for users
where normal ones cannot be used. ('Special' appliances will be
those prescribed to meet vision defects at the viewing distance -
anti-glare screens are not special corrective appliances). The
costs of tests and special corrective appliances are to be met by
the employer of the user.
Regulation 6 requires the user's
employer to provide adequate health and safety training in the use
of any workstation he may be required to work on, and further
training whenever the organisation of any such workstation is
substantially modified. The employer is to provide operators and
users with information about risk assessments and control measures
concerning the health and safety aspects of their workstations.
Regulation 7 users are to be given
information about breaks and activity changes, eye and eyesight
tests, and training both initially and when the workstation is
modified.
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10. ACCIDENT REPORTING AND
RIDDOR
Introduction
There is a legal obligation to report, investigate and keep a
record of accidents causing injury, dangerous occurrences and
occurrences of disease or ill health. These processes are also of
value to individual organisations, since accurate information
about, and analysis of previous accidents helps to prevent them
recurring.
It may be said there is no such thing as an "Accident".
They are always someone's fault and it is by no means always the
fault of the injured person. In fact, the HSE consider that a lack
of safety management, or procedures, is a contributory factor in
over 70% of cases.
The reporting of accidents following an incident is a legal
requirement and failure to comply is a criminal offence. The
reports that are made allow the HSE to identify accident trends,
and to take remedial action in the production of additional Health
and Safety legislation, if it is felt that it is needed.
The Accident Prevention Advisory Unit, part of the Health and
Safety Executive (HSE), has investigated the reasons why some
companies are more successful at accident prevention than others.
In essence, these companies have as organised an approach to
health and safety as they do to any other business discipline,
such as quality, production control costs and human resources
management. They also recognise that health and safety is an
integral part of each of these disciplines and therefore of the
business. In short they manage health and safety.
The term health and safety management incorporates prevention of
unplanned losses to the organisation resulting from damage to
people and property. Prevention of this damage can bring
substantial savings to the organisation, and can lead to increased
profits from improvements in efficiency brought about by better
morale and motivation of the workforce.
If you are an employer or are in charge of work operations, you
have duties under the law.
You generally have to report deaths, serious injuries and
dangerous occurrences immediately, and less serious injuries
within ten days.
If you are in an office, shop, warehouse, etc. you have to notify
incidents to your Local Authority Environmental Health Department.
All other types of premises require reports to be sent to the
local office of the Health and Safety Executive.
Policy
The organisation of health and safety must start with the
company's chief executive and the board of directors through the
issuing and implementation of their policy aimed at controlling
unplanned losses. Part of this policy must be aimed at identifying
the sources of the losses and hence their underlying causes.
Within the policy statement there should be a clearly defined
objective that all accidents must be reported even if the
resulting injury or damage was minor or non-existent. The
important factor is the circumstances of the accident. It should
also state that all accidents will be investigated without
exception. It may be necessary to define the term accident to
avoid misunderstanding and ensure commonality of purpose. A
typical definition could read: "An accident is any unplanned
event that results in, or may result in, personal injury or damage
to property, plant or equipment".
The organisation section of the policy must identify the
responsibilities at each level for the reporting, investigating
and recording of accidents. This should include who is responsible
for statutory notifications under the Reporting
of Injuries, Diseases and Dangerous Occurrences Regulations 1995
(RIDDOR).
Employers' Duties
- The specific regulations concerning accidents and first aid
are made under the general duties of the employer "to
ensure, so far as is reasonably practicable, the health, safety
and welfare at work of all his employees" (under s.2(1) of
the Health and Safety at Work etc. Act 1974 (HSWA)).
- The requirements under the Reporting of Injuries, Diseases
and Dangerous Occurrences Regulations 1995 (RIDDOR) are imposed
on the "responsible person", who may be the employer,
a self-employed person, or the controller of premises. These "responsible
persons" are required to report fatal accidents, specified
injuries, diseases and/or dangerous occurrences to the relevant
enforcing authority both with an immediate notification and with
a written report within 10 days of the occurrence.
In practice, the duty to report immediately
means a report by telephone to the Health and Safety Executive
(HSE). The written report must be completed on the approved form.
- The RIDDOR regulations, and others referred to above, require
those same responsible persons to keep records of all accidental
injuries, diseases, dangerous occurrences and near misses.
Reporting deaths, major
injuries and dangerous occurrences
The procedure for reporting deaths, major injuries and dangerous
occurrences will usually be set out in detail in company safety
policies and associated documentation. A summary of the main
requirements of the Regulations are set out below.
- death of any person as a result of an accident at work
- an accident to any person at work resulting in major injuries
or serious conditions specified in the Regulations
- any one of the dangerous occurrences listed in the
Regulations
Note
All fatal accidents must be reported to HM Coroner via your local
Police Station. The Police have the right to investigate along
with the Health and Safety Executive Inspectors.
The Reporting of
Injuries, Diseases and Dangerous Occurrences Regulations 1995
These Regulations (RIDDOR) came into force on 1st April 1996, and
replace previous reporting arrangements under The Reporting of
Injuries, Diseases and Dangerous Occurrences Regulations 1985.
Reports are made directly to the appropriate enforcing authority,
either the nearest HSE office or the Local Authority.
Reporting procedure covers:
- fatalities and major injuries
- injuries resulting in incapacity for more than three days
- specified diseases
- dangerous occurrences
Persons covered by the Regulations include:
- employees
- Self-employed
- other persons injured on controlled premises
Other reportable
injuries and deaths
The following must be reported to the enforcing authority within
10 days on an approved form.
- any accident at work where, because of an injury, a person is
incapacitated for work of their usual kind for more than three
consecutive days, not counting the day of the accident, but
counting rest days, weekends, etc.
- the death of an employee, if it occurs within one year of the
date of the reportable injury, even though the injury has been
previously reported.
Reporting diseases
A disease must be reported where it has been diagnosed in a person
doing a specified type of work. the Regulations list diseases
against the type of work which makes them 'reportable'.
The report must be made when the disease has been diagnosed by a
registered medical practitioner, who will notify the employer of
it in writing.
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11. ACCIDENT INVESTIGATION
Introduction
It is not usually possible to investigate every minor accident,
but those involving major or serious injuries to persons and major
damage to plant or equipment should be thoroughly investigated so
that immediate action can be taken to prevent a recurrence.
The time and effort put into the investigation may vary
considerably according to the potential severity of injury and/or
damage. It is essential that the objectives of the investigation
are clearly understood by everyone. The prime objectives should
be:
- to determine the sequence of events leading to the accident
- to establish the immediate causes of the accident
- to determine the human, organisational and/or job factors
that gave rise to the unsafe acts and or conditions
- to initiate short-term action to eliminate the immediate
causes and establish a longer-term programme to correct and
control the underlying human, organisational and job factors,
and hence prevent a recurrence of the same or similar accidents.
The company safety policy should identify who
is responsible for carrying out accident investigations. It is
considered that the initial investigation should be carried out by
the line supervisor with immediate responsibility for the area,
process or people concerned. Depending on the circumstances and
potential severity it may be necessary to involve others such as
senior managers, engineers, safety offices/managers and safety
representatives. In severe (or potentially severe) cases it may be
necessary to set up an accident investigation team.
Accident Occurs
The following steps should be taken to deal with the accident, and
initiate an early investigation into causes:
- attend to the injured person, call for assistance if
necessary and arrange for first aid, doctor, ambulance, hospital
etc.°]
- isolate machine, tools or equipment.
- do not disturb or move anything unless to release an injured
person.
- inform manager or safety officer, safety representative and
other appropriate persons such as fire officers, engineers or
insurers.
- ensure any remaining hazard is guarded against.
- take notice of anything significant and make general
observations at the scene of accident
Receive Report
Accident report details will vary, depending on who produces the
report and whom the report is for. To help eliminate or reduce
this variation, guidance in making reports and the use of a
standard form is recommended.
Reports should be concise, unbiased and should summarise the
essential information obtained during the investigation.
Determine what happened
Collect all of the information relevant to the incident. Examine
the location of the incident and any equipment involved.
Photographs, sketches and plans are a useful method of recording
conditions at the location. Interview the injured person, any
witnesses or any other person who may have relevant knowledge
and/or information. These interviews need to be carried out as
soon as possible after the incident to ensure accuracy.
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12. THE SAFETY INSPECTION
Introduction
Employers and employees have a moral, social and legal duty to
prevent accidents by every practicable means available to them.
The costs to a firm, its employees and others affected may be
great, and should supply an ample motivation to all involved to
reduce the risks to health, safety and welfare. Motivation must,
however, be translated into effective action, and this can only be
achieved by the application of sound management principles to the
environment in which accidents occur.
It is well-established and documented that accidents can be
prevented by:
- identifying the hazards which employees face within the
workplace
- understanding how accidents are caused by unsafe acts, unsafe
systems of work and unsafe conditions
- taking steps to control the activity of the worker, the work
method and the workplace.
Employers, managers, supervisors and Safety
Representatives all have equally important roles to play. By
obtaining and providing information through the inspection,
investigation and examination of the workplace, they can help
provide a basis for effective management action to promote safer
and healthier workplaces, and induce a greater awareness of
health, safety and welfare on the part of all concerned.
Formal inspections at reasonably regular intervals should augment
the day-to-day checks, inspections and examinations which involve
Safety Representatives using a properly designed safety checklist
for a systematic inspection of the workplace.
The advantages of regular safety
inspections are that they ensure that good housekeeping is
maintained within the workplace and that an awareness is
germinated, amongst employees at all levels, of the need to
promote and maintain safety standards
Inspection for health and safety purposes often
has a negative implication, associated with fault-finding. A
positive approach based on fact-finding
will produce better results, and co-operation from all those
taking part in the process.
The objectives of inspections are:
- To identify hazardous conditions and start the corrective
process
- To improve operations and conditions
There are a number of types of inspections:
- Statutory - for compliance with health and safety legislation
- External- by enforcement officials, insurers, consultants
- Executive - senior management tours
- Scheduled - planned at appropriate intervals, by supervisors
- Introductory - check on new or reconditioned equipment
- Continuous - by employees, supervisor, which can be formal
and pre-planned, or informal.
For any inspection, knowledge of the plant,
office or facility is required, also knowledge of applicable
Regulations, standards and codes of practice. Some system must be
followed to ensure that all relevant matters have been considered,
and an adequate reporting system must be in place so that remedial
actions necessary can be taken and that the results of the
inspection are available to management.
Some experts believe that 'assurance' is a
better description of the activity - there is a need to assure
that the system is working properly (safely). To be effective,
inspection of this type needs measurement of how good or bad
things are, which can be compared with standards set either
locally, corporately or nationally. Corrective action can then be
taken.
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13. SUMMARY OF LEGISLATION
The Management of Health and Safety at Work
Regulations 1992, place a requirement on every employer to
make a suitable and sufficient assessment of every work activity
in order to detect and define any hazard that his employees might
encounter during their work, or to any other person who might be
affected by his operations.
Once those hazards have been identified, it is then his duty to
put control measures into place, in order to remove or reduce
those hazards as far as is reasonably practicable.
Where a hazard is identified that requires it, the employer must
offer health surveillance to his employees, which must be
appropriate taking into account the risks to their health and
safety that have been identified.
The employer must provide his employees with comprehensible and
relevant information on any risks that exist in the workplace and
on any control measures that are in place to reduce those risks.
Employees, in turn, have a duty under these Regulations to tell
their employer of any work situation which presents a risk to
themselves or their work mates, or of any matters which affects
the health and safety of themselves or their work mates.
The Provision and Use of Work Equipment
Regulations 1992, require that an employer only supplies
work equipment that is correct and suitable for the job and
ensures that the equipment is maintained and kept in good working
order.
Where the use of the equipment involves a
specific risk to the health and safety of employees, the use of
the equipment must be restricted to specified workers.
The Personal Protective Equipment at Work
Regulations 1992, are somewhat more specific, in that they
require an employer to make an assessment of the workplace in an
attempt to decide which, if any, personal protective equipment
should be issued.
In deciding which type to issue, the employer must take into
account the risk that the PPE is being used for, and that the PPE
will fit the wearer and allow him to work comfortably. If more
than one task is to be performed, the employer should make sure
that the PPE is compatible and of use for every task that is to be
undertaken.
Whilst the employer must, as far as possible, ensure that any
personal protective equipment supplied must be worn, the employee
in turn must ensure that he wears the equipment provided and knows
the procedures for reporting loss or defect to his employer.
All three sets of Regulations require that, additionally, the
employer provides his employees with adequate information,
instruction and training to be able to carry out any work task to
the best of their ability and in complete safety.
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14. SAFETY AUDITS
What they are and why
they must be carried out
Section 2 of the Health and Safety at Work Act 1974 places general
statutory duties on employers to ensure, so far as is reasonably
practical, the health, safety and welfare at work of all his
employees. This includes the provision and maintenance of
buildings, services plant and work systems that are safe and
without health risks. Section 3 places similar duties on employers
(and the self-employed) towards people who are not their
employees.
The Management of Health and Safety at Work Regulations 1992
impose, on all employers, additional specific duties, including:-
- To make a formal assessment of risks so as to identify the
protective measures necessary. In the case of five or more
employees the risk assessments must be in writing.
- To implement arrangements for effective planing,
organisation, control, monitoring and review of preventive and
protective measures required, taking account of the nature of
activities carried out at the workplace and the size of
undertaking.
- Every employer shall ensure that his employees or any
employees from an outside undertaking who are working in his
undertaking are provided with comprehensive information on, the
risks they can expect there and the measures he has taken to
deal with them.
Hazards in offices
The average office would appear to be a
relatively safe place compared, say, with a typical factory or
workshop. Nevertheless, injuries do occur to office staff by way
of slips, trips and falls, often when moving equipment or carrying
loads or passing along blocked corridors or passageways.
Electricity transmission can also pose dangers as a result of
defective plugs, sockets and loads; and , more topically, VDUs
have attracted (and continue to do so) a considerable volume of
litigation. In addition, photocopying equipment requires
particular precautions and certain specified machines cannot be
operated in offices unless the operator has been adequately
trained and is under supervision.
Slips, trips and falls
Slips, trips and falls tend to happen to office workers when
moving equipment about or carrying loads. In order to avoid the
risk of such injuries, trailing leads should not be allowed to
create tripping hazards; where necessary, torn floor coverings
should be replaced; spillages should always be quickly cleaned up;
passageways, doorways and corridors as well as entrances should
not become or be left blocked; also handrails should be provided
on stairways and stairs and stairwells well lit.
Precautions necessary to avert danger
Once the risks have been identified and quantified, the
appropriate precautions necessary should be considered. Such
precautions could include improving environmental conditions,
introducing a better level of supervision, providing a more
appropriate form of personal protection, improving the guarding
system to a machine, replacing a potentially dangerous substance
with a less dangerous one or improving fire protection measures in
the area.
Safety equipment required
Certain tasks may require provision of specific safety equipment,
such as emergency shower and eye wash stations, a certain form of
lifting equipment or atmospheric monitoring devices.
Training requirements
Most new task will require some form of training input. Here it is
essential that training needs are identified, training objectives
established and a training programme devised. In high risk
activities, it should be a condition of employment in the job that
the individual has completed the appropriate training programme
satisfactorily.
Formulation of safe systems of work/working
procedures
The final stage is the formal documentation of the safe system of
work or working procedure. This should be written on a
stage-by-stage basis, with the various hazards and precautions
necessary at each stage clearly identified. Individual
responsibilities of managers, supervisors, operators and
contractors (where appropriate) should also be clearly stated in
the document. All persons should be trained in the system and its
correct implementation monitored regularly.
During the risk assessment it is necessary constantly to bear in
mind the safety objectives, to ensure that the final system
accords with them.
When the analysis of all tasks has been completed, it will be
found that decisions have been taken and standards adopted
covering the complete range of the organisation's activities. In
particular, detailed arrangements will have been promulgated
regarding:
- safe systems of work and working procedures;
- induction and job training;
- fire prevention;
- emergency procedures;
- control of hazardous substances;
- environmental control;
- maintenance of plant, buildings and equipment;
- medical and health supervision requirements;
- care of visitors and contractors; and
- statutory records.
This position is secured by the interlocking of
the various tasks within each area of the organisation. Care must
be exercised to ensure that decisions taken regarding one task or
area do not impinge adversely on others.
Departmental policies
In effect, the achievement of acceptable practices and standards
creates a series of departmental safety policies detailing
arrangements and responsibilities which have to be maintained at
the agreed levels. This involves management in a further set of
consultations to determine how best to ensure that agreed
standards are kept. Systems will have to be developed covering
such aspects as employee involvement and workplace inspections.
The latter may be carried out by means of safety sampling or by
the use of safety check lists. The former covers such matters as
liaison with safety representatives, safety committees and the
practical utilisation of employees in general safety activities.
Safety monitoring
The last stage of the operation is the introduction of a specific
safety monitoring procedure as a continuing tool of management.
This is frequently undertaken by use of safety audits, together
with other forms of monitoring, such as safety surveys,
inspections and sampling exercises.
Safety audits
Safety audits are required by the Management of Health and Safety
at Work Regulations 1992 and should be carried out by accredited
auditors with specified qualifications.
A safety audit is a detailed inspection of the workplace for the
purposes of identifying actual and potential hazards to the
workforce and the environment. It subjects each area of any
organisation's activities to a systematic critical examination
with the objective of minimising injury and loss.
It is fundamentally designed to measure management effectiveness
in producing and maintaining a safe place of work. The safety
audit is carried out on a department by department basis. Ideally,
it should be conducted by the same individual to ensure uniformity
of judgement.
Each component part of the audit should reflect the various
aspects of safety arrangements and practices which the
organisation has decided are important to the overall success of
the safety programme.
There is no point in attempting to audit factors which have not
been adopted by the organisation, although the evaluator might
think them important. Consequently the number of areas of
activities to be evaluated will vary from company to company.
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15. TRAINING SEMINAR
Accidents are the direct result of unsafe activities and
conditions, both of which are able to be controlled by management.
Management is responsible for the creation and maintenance of the
working environment and tasks, into which workers must fit and
inter-react.
To this end, Health and Safety Policy and procedure needs to be
communicated to the people responsible for implementing it. This
can be achieved by direct instruction in the form of a seminar,
which can be tailored to the particular requirements of the
Client.
The seminar can take several forms and can be made up of specific
areas to suit any industry. Some of the main headings are
contained on the following sheets.
Training Programme
|
|
Course Subjects |
1.5 Hours |
Half Day |
One Day |
|
1 |
What the client needs to do |
Yes |
|
|
|
2 |
Responsibilities of the Employer's Agent |
Yes |
|
|
|
3 |
Responsibilities of the Client's Agent |
Yes |
|
|
| C |
4 |
Responsibilities of the Designer |
Yes |
|
|
| D |
5 |
Designing for Maintenance |
Yes |
|
|
| M |
6 |
CDM and the H&S Regulations |
Yes |
|
|
|
7 |
CDM, The regs and what they mean |
Yes |
|
|
|
8 |
Complete CDM Seminar |
|
Yes |
Yes |
|
|
|
|
|
|
|
9 |
Noise at Work |
Yes |
|
|
|
10 |
Security at Work |
Yes |
|
|
|
11 |
Management of H&S - Requirements |
Yes |
Yes |
|
| H |
12 |
What is a Management System |
Yes |
Yes |
|
| E |
13 |
Manual Handling |
Yes |
Yes |
|
| A |
14 |
Health and Safety Inspections |
Yes |
Yes |
|
| L |
15 |
Health and Safety Audits |
Yes |
Yes |
|
| T |
16 |
Accident Investigation |
Yes |
Yes |
|
| H |
17 |
The Safety Policy and Procedures Manual |
Yes |
|
|
|
18 |
Inductions - What are they - Why do we need them |
Yes |
|
|
|
19 |
First Aid Arrangements |
Yes |
|
|
|
20 |
Visitors or Contractors to your place of work |
Yes |
|
|
| A |
21 |
Accident Reporting & RIDDOR |
Yes |
Yes |
|
| N |
22 |
COSHH Assessments |
Yes |
Yes |
|
| D |
23 |
Protective Clothing and Equipment at work |
Yes |
Yes |
|
|
24 |
Stress at Work |
Yes |
Yes |
|
|
25 |
Instruction, Training and Supervision of Staff |
Yes |
Yes |
|
|
26 |
New and Expectant Mothers at work |
Yes |
Yes |
|
| S |
27 |
Risk Assessments - Method Statements |
Yes |
Yes |
|
| A |
28 |
Permit to Work Systems |
Yes |
|
|
| F |
29 |
Safe Systems of Work |
Yes |
|
|
| E |
30 |
Site H&S Inspections |
Yes |
|
|
| T |
31 |
Site H&S Audits |
Yes |
|
|
| Y |
32 |
VDE Regulations |
Yes |
Yes |
|
|
33 |
Electricity at Work |
Yes |
|
|
|
34 |
Young People at Work |
Yes |
|
|
|
35 |
Designing a H & S Management System |
Yes |
Yes |
|
|
36 |
Complete Health and Safety Seminar |
|
Yes |
Yes |
|
|
|
|
|
|
| F |
37 |
Evacuation and Emergency Procedures |
Yes |
Yes |
|
| I |
38 |
Safe use of Fire extinguishers |
Yes |
Yes |
|
| R |
39 |
Fire Marshalls |
Yes |
Yes |
|
| E |
|
|
|
|
|
Combine any two of the 1.5 hour sessions to
make one half day session to be held at the same venue on the same
half day and the price reduces.
Combine any four of the 1.5 hour or any two of the half day
sessions to make a one day session to be held at the same venue on
the same day and the price reduces.
The above seminars are to be held "in house" at your
company premises.
HEALTH AND SAFETY SEMINAR
MIX AND MATCH AGENDA HEADINGS TO SUIT YOUR BUSINESS
| Introduction |
Introduction - Improvement Notice - Prohibition Notice -
Prosecution - Communication - Management. |
| The Health and Safety at Work Act 1974 |
What is Health and Safety - The four parts of the act - The
regulations and how they affect you - The Competent Person - Are
you aware of your responsibilities - Safe practice. |
| The Safety Policy |
Introduction - Requirements to prepare a written policy
statement - Safety Policy Contents - Statement of health and
safety policy - Policy monitoring and revision. |
| Health and Safety Inspections |
The safety inspection - How to carry out the inspection -
Summary of the legislation. |
| Manual Handling |
Accidents and injuries - The Employer Should
- The
employee should
- Assessing and reducing the risk -
Problems to look for - Training - Good handling technique -
Weights : a general guideline - Handling risk assessments. |
| Training |
Training : the regulations - Introduction - Education and
training - Types of training needs. |
| Risk Assessments |
Definitions - What are risk assessments - Why do we need
them - The five steps to risk assessments - How to carry out a
risk assessment - Health and safety monitoring. |
| RIDDOR |
Why we need to report accidents / incidents - Introduction
- Objectives of the regulations - The approved forms - Accident
Reporting - Accident investigation - Definitions. |
| Fire Procedures |
What is fire - Fire and electrical safety - Signs -
Training - Common causes of fire - The spread and effect of
smoke - Fire Triangle - Fire extinguishers - Fire procedures -
Safety equipment. |
| First Aid |
The Health and Safety (First Aid) Regulations 1981 -
Introduction - Objectives of the regulations - First Aiders -
Appointed persons - Contents of the first aid box. |
| COSHH |
The Control of Substances Hazardous to Health Regulations
1994 - Introduction - Objectives of the regulations - Exposure
limits - What is a substance - Coshh assessments. |
| Safe Working |
Introduction - Method Statement - Safe practice - Slips,
Trips and Falls. |
| VDUs |
The Health and Safety (Display Screen Equipment)
Regulations 1992 - Introduction - Possible health effects -
Visual problems - Fatigue and stress - Users and operators -
Reducing the risks - Risk assessments. |
| PPE |
Introduction - Protection - General. |
| Noise at Work |
The Noise at Work Regulations 1989 - Objectives of the
regulations - Noise Levels - Procedures - Measurement of noise -
Risk assessment. |
| Employment of Young People |
Young persons : definition - Employment of young people -
Duties - Prohibitions - Supervision and training - Insurance -
General register. |
| Stress at Work |
Introduction - What is stress - Harmful stress - The legal
position - What employer can do. |
| Employee Consultation and Safety Committees |
Consulting Employees - The two sets of Regulations - Safety
Committees - Enforcement. |
These headings are not exhaustive, others can be
added.
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16. Other Services
For your information this site includes a comprehensive, but not
exhaustive, list of services and fees which we are pleased to
offer. Click Here for Current Prices
Note: Our fee structure for training courses
are a cost-effective way of training your workforce. We charge you
for the hire of our Consultant rather than charge you per person
attending the course. A maximum number of 15 delegates per
seminar. Most subjects covered.
Health and Safety Inspection Visits
A Health and Safety Inspection of premises
covers the complete inspection and a written report to ascertain
whether the premises meet the requirements of legislation, where
the shortcomings may be, and an itemised quote to bring you up to
the required standards.
Standard site visit rates are based on the inspection taking up to
two hours on site and two hours compiling the report. Our aim will
be to keep the inspection within the two hours. If an inspection
over-runs the time limit, i.e. due to safety matters/problems
which you wish us to deal with, we will charge our normal rate.
Click Here for Current Prices
Site Inspection fees are inclusive of all normal expenses i.e.
travelling costs up to 30 mile radius, stationery, postage,
telephone/fax charges and are based on inspection being carried
out in normal working hours 0800 am to 1800 pm.
To provide site inspections cost effectively and reliably, we need
one week minimum advance notice in writing where possible.
Travelling time may be charged for immediate emergency requested
to visit locations. This will be at our normal hourly rate.
Click Here for Current Prices including
our charges for site inspections.
Mileage will be charged for all distances over 30 miles (60 miles
return).
All the above prices are exclusive of VAT.
Terms: 30 days from date of invoice
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18. ASSESSMENTS
RISK ASSESSMENTS
COSHH ASSESSMENTS
METHOD STATEMENTS
You name them - we do them.
Contact Us for A Quote
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